Emergency Contact Information for New York City Agencies

November 10, 2023

Citywide Agencies

Please note that New York City agencies may also be reached by dialing “311”

Agency Phone
Department of Health and Mental Hygiene (DOHMH)
Bureau of Communicable Disease 866-692-3641
Emergency Preparedness
Mental and Behavioral Health
NYC Well 888-NYC-WELL or 888-692-9355
Poison Control Center (24/7) 212-POISONS or 212-764-7667
Department of Homeless Services 212-361-8000
Emergency Management 718-422-8700
Emergency Medical Services 718-999-2770
Fire Department (FDNY) 718-999-2000
Bronx 718-999-3333
Brooklyn 718-999-4444
Manhattan 212-999-2222
Queens 718-999-5555
Staten Island 718-999-6666
Hospital Preparedness Program
Office of the Chief Medical Examiner 212-447-2030
Terrorism Hotline 888-NYC-SAFE or 888-692-7233

Shelters: In the event of an emergency, information regarding NYC shelters will be posted on NYCEM’s website at

Con Edison

The link below provides borough-specific links to Con Edison Customer Project Managers by district. In addition to reporting any issues to 1-800-75-CONED (1-800-752-6633), hospitals should also contact their Customer Project Manager for assistance.

Agency Phone
Con Edison 800-75-CONED