GNHYA’s Quality Fundamentals Course introduces the principles and tools of quality improvement (QI) and reviews how to develop a systematic framework to plan and implement QI projects in your hospital. The course is designed for staff who have not received formal QI training and provides an opportunity to increase your hospital’s capacity for sustainable improvement. The Quality Fundamentals Course will provide 4.0 continuing medical education credits and nursing continuing education contact hours.


GNYHA improvement advisors and data analysts will lead the course, using polling, video, audio, and virtual breakout rooms to engage learners in the science and tools of QI. The session will cover the following topics:

  • Planning and designing a QI project, including:
    • Identifying goals
    • Selecting meaningful measures
    • Building a team
  • Implementing an improvement project, including:
    • Collecting data
    • Evaluating the success of interventions/process changes
  • Applying basic statistics and data analytic tools used in QI
  • Interpreting QI project data and identifying appropriate next steps