The New York State Partnership for Patients (NYSPFP), a joint initiative of GNYHA and the Healthcare Association of New York State, held a December 7 conference on engaging frontline staff on unit-based safety. Two new resources for engaging unit-level staff in performance improvement activities were introduced: NYSPFP’s Unit-Based Safety Model and Unit-Based Patient Safety and Quality Improvement Toolkit.

Attended by more than 50 staff members from 15 hospitals, the conference centered on achieving goals to reduce hospital-acquired conditions (HACs) and readmissions as set by the Centers for Medicare & Medicaid Services under the Hospital Improvement and Innovation Network program. Key to the success of these efforts is leveraging frontline staff (such as nurses, nurse managers, and providers), who often know the most about patient safety hazards and the ability to decrease the occurrence of HACs.

Janet Stifter, PhD, RN, CPHQ, Director of the Center for Care Innovation and Transformation and the American Organization of Nurse Executives, and Rakesh Budhu, MS, MBA, Director of the Office for Excellence in Patient Care at The Mount Sinai Hospital, presented innovative strategies for engaging frontline staff in quality improvement efforts that tap into their knowledge about developing sustainable change and ensuring that desired harm prevention strategies are performed for every patient at all times.

NYSPFP’s Unit-Based Safety approach is an interactive learning process for improving bedside care by convening unit-based teams to collaboratively solve problems, improve performance, and enhance the quality of measurable results.

For more information about NYSPFP’s Unit-Based Safety resources, contact Anthony Oliva. For more information about NYSPFP, contact Durward Rackleff or Lorraine Ryan.